Shipping policy
📦 Shipping Policy – Fast, Reliable, and Transparent Delivery
At Dia’s Dazzling Discoveries, we’re committed to delivering every order with care, accuracy, and efficiency. From checkout to unboxing, our goal is to make your experience simple, smooth, and worry‑free — because it’s what’s beyond the tag that matters, and everyone deserves to dazzle.
⏳ Processing Time
All orders are processed within 2–5 business days (Monday–Friday, excluding holidays).
During high‑demand seasons or promotional events, processing may take up to 5 business days.
🚚 Shipping & Delivery (U.S. Only)
Once your order ships, you’ll receive tracking information so you can follow your dazzling discovery every step of the way. We appreciate your patience — and promise, it’s worth the wait.
🚚 Free Shipping on All US Orders!
We offer FREE shipping on every order shipped within the United States — no minimum, no hidden fees, no surprises!
Estimated Delivery: Standard shipping typically arrives within 7-14 business days depending on your location and supplier.
Hybrid Shipping
We partner with multiple fulfillment centers to bring you unique, handpicked pieces. Because of this, delivery times may vary slightly depending on your location.
📍 Order Tracking
Once your order ships, you’ll receive an email with your tracking number and carrier details.
You can track your package directly through the carrier’s website until it reaches your door.
📦 Lost, Delayed, or Damaged Packages
If your order is delayed, lost, or arrives damaged, please contact us within 7 days of delivery.
We’ll work with the carrier to resolve the issue and ensure you receive your order or a suitable replacement.
📞 Contact Information
For questions about your order, shipping, or delivery, reach out anytime:
Trade Name: Dia’s Dazzling Discoveries
Email: diasdazzlingdiscoveries@gmail.com
Phone: +1 (574) 217‑6923
Address: 1214 South 36th Street, South Bend, IN 46615, United States
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (CST)
At Dia’s Dazzling Discoveries, we believe every order should arrive safely, on time, and just as dazzling as you expected.